Always enjoy shopping at Kinney drugs!
The pharmacy is horrid, prices are extremely high...staff in the store part are nice and helpful though
Pharmacy people fail to prioritize and provide any real customer service. Lack of caring goes up through district management as well. Complaints are over looked and you will be belittled by everyone. Prices in store are far above those in other retailers in the local area. How this place state open is simple. They gouge you at every turn. They even tried to charge me $5.00 for a medication measuring cup. NEVER EVER AGAIN.
I don't give this pharmacy any stars! What a horrible experience I just had! All i called was to see how many meds i had there for my son and she was very very rude and she interrupted me and then she hung up on me! I wasn't even done talking to her! I had to call back and ask again about my meds! omg! Something needs to change with this store because I have noticed i am not the only one complaining about how rude and how disorganized this place is.. Malone store at least has good customer service this one here in massena doesn't have ANY!
Its hit or miss everytime. Half the time I get friendly people and decent wait time but the other half of the time is awful...
Kinney Drugs Store is a US Pharmacy based in Massena, New York. Kinney Drugs Store is located at 300 Main St, Massena, NY 13662, USA.
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