Great hotel! Minor glitch with the TV when we checked in, but the staff were eager to fix it and make sure we were comfortable. Slightly dated decor - but all around comfortable and spacious rooms.
Fine room! Bathroom was clean, room was ample and the microwave and fridge were both useful. The TV was large, and cable wasn't that crappy hotely fake cable, so Doctor Who was partaken. Wifi was ample, and allowed me to connect to Xbox live and play games. They serve a continental breakfast which hit the spot. And it's consistent, I've stayed here several times and I've not been disappointed.
the breakfast was small as well which I understand low rates you don't want to throw ur revenue out the window kn F and Bay. a few labels and options though could go a long way.
first I would like to say that the staff are nice. when I travel I expect the customer service to be at a top level and they did not disappoint me. I traveled with my fur babies and Doug was very nice. talked to him and even gave him a pet. There is a small courtyard I guess in the front. chairs and grass which is nice to relax in. main level is guaranteed with pets so that was a bonus as well. the room was a decent size as there was a long wardrobe for all our stuff and a small flat screen TV. the room had a microwave and mini fridge which we did not ask for nor pay extra for so this was a pleasant surprise as I have dog food to keep cold. table and chairs made it great to for bring in a late snack. I was also very surprised to see a charge station on the bed side table that not only had 2 plugs but also 2 USB ports as well. it was great.
Good service, clean rooms, friendly staff.
the carpets are stained which makes it feel a little on the dirty side. and I of course always check the mattress seems and found no B.B.. but found dirt which is a little unnerving. however overall the room and bathroom were clean the grounds were clean as well. I would probably give the hotel another try do to price and convinience from my home. but keep in mind that the price is for budget hotels...
I stayed here 2 nights this weekend and I was impressed with the cleanliness of this hotel. We stayed in a smoking room since that was the only room available and it didn't smell of smoke at all! The breakfast was plain but overall a great experience!
Econo Lodge is a US Lodging based in Massena, New York. Econo Lodge is located at 15054 NY-37, Massena, NY 13662, USA.
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